Returns & Exchanges
Returns and exchanges
- Place the item(s) in the original shipping box, or any other solid carton box.
- Place the filled-in return/exchange form that was included in your order.
- Close the box and tape it securely.
- Ship by post or courier all returns & exchanges to the following Address:
Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Should you be interested in a different colour or style, please return your item/s to us and simply purchase the new piece separately at alexafairchild.com.
- Items must be returned to us in perfect condition accompanied by the return/exchange form which will be sent upon request.
- Make sure all products are exactly as you received them, with tag and seal still attached. Please note we will not accept returns/exchanges of garments where the security tag or hang tag has been removed or cut off from the garment.